FAQ`s

We provide a large range of personalized products, including engraved jewellery, custom photo frames, resin frames, varmala preservation, neon signs, and many other items made of wood or metal. To view all of our possibilities, please visit our website.

Personalised gift processing times vary depending on the product and level of personalisation needed. A shipping confirmation email will be sent to you after your order has been dispatched, and we will deliver any product within 7-10 days from the date of purchase.

Simply choose the item you want to personalise, and you’ll see all the information we need, including personalised text, upload images, the date and time, and other necessary personalization details.

Yes, we offer gift wrapping and packaging for an additional fee. You can select this option during the checkout process.

If your personalized gift has not yet been made, you may be able to change or cancel your order. Please contact us as soon as possible to discuss your options.

The limit for personalization varies depending on the product. Please see the product description or contact us if you have specific questions about the allowable number of characters or words.

Personalized gifts are generally not eligible for returns or exchanges, unless there is a defect or error on our part. Please see our full return policy for more information.

Yes, you can have a personalized gift shipped directly to someone else. Simply provide their shipping information during the checkout process.

Care instructions vary depending on the product. Please see the product description or contact us for specific care instructions.

We accept all major cards, UPI’s, and other payment methods.

Yes, we may offer discounts for bulk orders. Please contact us for more information.

Yes, you will receive a shipping confirmation email with tracking information once your order has been sent.